These Terms & Conditions (“Terms”) govern your purchase and use of digital templates provided by Dial Zero Marketing (“we,” “our,” or “us”). By purchasing, downloading, or using any template, you agree to these Terms in full. If you do not agree, do not purchase, download, or use our templates.
1. License of Use
When you purchase a template, you are granted a limited, single-user license that is non-exclusive, non-transferable, and revocable. This license allows you to edit, customize, and use the template solely for your own business or personal brand marketing. You may not assign, sublicense, transfer, or share this license with any other person or entity. You may not use our templates on behalf of clients or third parties, nor may you use them as the basis of any resale product, service, or free giveaway. This license does not constitute a sale of intellectual property rights. All ownership, copyrights, and proprietary rights remain with Dial Zero Marketing. Violation of this license constitutes infringement of intellectual property rights and will be prosecuted to the fullest extent permitted by law.
2. Restrictions
You may not share, sell, gift, or otherwise distribute the template files in their original or modified form. Templates cannot be used as the basis for design services provided to third parties, nor can they be packaged, resold, or included within other products, services, or digital downloads. Uploading templates to platforms, marketplaces, or shared drives where others may access them is prohibited. Any violation of these restrictions will result in immediate termination of your license and may lead to legal action, including damages, costs, and injunctive relief.
3. Intellectual Property Rights
All templates, files, and designs remain the sole and exclusive property of Dial Zero Marketing. You receive a limited right of use under these Terms; no ownership is transferred. We retain all rights, title, and interest in and to the templates, including copyrights, trademarks, trade dress, and design rights. Unauthorized use constitutes infringement and will be legally enforced.
4. Access and Platform Requirements
Templates are designed for use in Canva. You are solely responsible for maintaining a Canva account, free or Pro, and ensuring compatibility. Some templates may contain elements available only to Canva Pro subscribers. These are outside our control and remain the responsibility of the customer. Dial Zero Marketing is not liable for your inability to use the templates due to platform limitations, user error, or lack of technical knowledge.
5. User Responsibility and Expectations
Templates are editable design tools that require customization. Results will vary based on your edits, branding, and application. Templates are not done-for-you branding, strategy, or business consulting services. Purchasing a template does not guarantee results, outcomes, or suitability for any specific purpose. You are solely responsible for the end use, including the accuracy of information you insert, compliance with any applicable laws, and presentation of materials to third parties.
6. Refunds and Chargebacks
All sales are final. Due to the digital nature of the products, no refunds, exchanges, or cancellations are offered once files are delivered. By purchasing, you waive the right to dispute charges or request chargebacks for reasons including dissatisfaction with design, inability to use Canva, mistaken purchase, or misaligned expectations. Unauthorized chargebacks will be contested with proof of product delivery, Terms acceptance, and license violation if applicable, except where prohibited by law.
7. Technical Support
We provide written instructions to guide you in editing templates within Canva. Limited support is available for access issues such as broken links. We do not provide personalized Canva training, one-on-one design edits, or troubleshooting outside the scope of template access. We are not responsible for Canva outages, feature removals, software changes, or third-party limitations.
8. Custom Work
Purchase of a template does not include customization services. Requests for customization, branding updates, or new design work require a separate written agreement and payment. Any custom design or branding delivered under a separate agreement will remain subject to its own terms.
9. Limitation of Liability and Indemnification
Dial Zero Marketing is not liable for any damages, direct or indirect, including lost revenue, lost business opportunities, reputational harm, or data loss, arising from use or misuse of templates. By purchasing, you agree to indemnify, defend, and hold harmless Dial Zero Marketing, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, and expenses, including attorney fees, arising from your use of templates.
10. Monitoring and Enforcement
We actively monitor for unauthorized use, resale, and distribution of our templates. Any breach of these Terms will result in immediate license termination and may lead to legal proceedings, including claims for financial damages, legal costs, and injunctive relief.
11. Fees and Damages for Violations
Any unauthorized resale, redistribution, or use of templates in violation of these Terms will result in immediate license termination and enforcement action. In addition, you agree to pay Dial Zero Marketing liquidated damages of $5,000 per violation, plus any actual damages incurred, legal fees, and costs associated with enforcement. These damages are not a penalty but a reasonable pre-estimate of the harm caused by unauthorized use of intellectual property.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of New York, United States. Any disputes shall be brought exclusively before the courts of New York.
13. Updates to Terms
We may update these Terms at any time without notice. Continued use of the templates constitutes your acceptance of the updated Terms.